Summary
Provide personalized beauty consultations and makeup applications in a luxury department setting, engaging customers to understand their needs and drive both in-store and digital sales. Maintain product knowledge of trends, makeup, and skincare while creating a welcoming and inclusive experience.
Responsibilities
- Conduct makeup applications and skincare analyses tailored to customer goals
- Recommend products and services to meet customer needs and achieve sales targets
- Book appointments and promote in-store beauty events and services
- Use digital tools including text and social media to drive sales and build customer following
- Handle sales transactions, refunds, and exchanges
- Maintain department organization and cleanliness to keep customer-ready
- Collaborate with team members to create an inclusive environment
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and communication skills
- Ability to handle customer concerns with empathy and respect
- Strong multitasking, organization, and follow-through abilities
- Drive to meet sales goals and use networking and technology
- Flexible availability including evenings and weekends
- Ability to stand and move continuously for 6-8 hours and lift up to 25 pounds
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