SummaryAs a Beauty Sales Associate in Womens Fragrances at Fashion Mall, you will be part of the Nordstrom Beauty Department, creating personalized beauty experiences and maximizing sales in on-trend and luxury beauty brands. You will engage with customers to understand their needs and build a customer following both in-store and digitally.
Responsibilities- Conduct makeup applications, skincare analyses, and recommend products based on customer’s beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for all customers.
- Set and achieve sales goals for both in-store and digital selling using effective selling tools, including text and social media.
- Book appointments and drive sales for in-store Beauty events and services.
- Maintain department organization and cleanliness to ensure customer readiness.
- Stay updated with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
- Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
Requirements- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Excellent ability to connect with customers, handle customer concerns proactively, and contribute to a positive team environment.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals, with interest in using networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
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