Summary
Provide personalized beauty experiences focused on women's fragrances and luxury beauty products through in-store and digital engagement, driving sales and building customer loyalty while maintaining a welcoming department environment.
Responsibilities
- Conduct makeup applications and skincare analyses and recommend products aligned with customer goals
- Engage customers to understand needs and build a customer following in-store and digitally
- Set and achieve sales goals using selling tools including text and social media
- Book appointments and drive sales for in-store beauty events and services
- Manage sales transactions, refunds, exchanges, and enroll customers in rewards program
- Collaborate with team members to maintain a welcoming and inclusive environment
- Keep department customer-ready through organization and cleanliness
- Stay current with beauty trends and product knowledge through trainings
Requirements
- Passion for beauty trends, makeup application, and skincare
- Excellent customer connection skills and ability to handle customer concerns
- Empathy and respect when providing makeup and skincare services
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and use networking and technology for selling
- Ability to work a flexible schedule including evenings and weekends
- Ability to continuously move 6-8 hours per shift and perform physical tasks including lifting up to 25 pounds
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