Boutique Assistant

Summary

The Boutique Assistant supports a seamless, memorable luxury client experience at Cartier. The role helps maintain a welcoming boutique environment and supports both front-of-house and back-of-house activities.

Responsibilities

• Prepare for appointments, assist with product presentation, and support sales finalization, gift wrapping, and client hospitality.
• Help manage boutique traffic, appointments, incoming calls, and client service requests.
• Maintain visual standards and organization in client service and hospitality areas, and assist with boutique opening and closing.
• Follow security and operational procedures and contribute to a collaborative boutique team.

Requirements

• Previous experience in luxury retail, service, or hospitality is preferred.
• Strong computer skills and MS Office experience required; SAP knowledge and additional languages are preferred.
• Excellent organization, communication, attention to detail, and client service skills.
• Availability to work retail hours, including weekends, and travel for training as needed.
• Ability to stand and walk for extended periods, frequently bend or kneel, and lift or move items up to approximately 45 pounds.