Summary
The Boutique Beauty Consultant represents the Maison, delivering exceptional client experiences and achieving sales and client development targets through in-store and remote selling while upholding brand standards and grooming guidelines.
Responsibilities
- Conduct in-store and remote selling activities acting as a personal shopper
- Initiate contact with customers and provide Dior hospitality throughout the sales process
- Identify client needs and propose personalized product offers across makeup fragrance and skincare
- Communicate brand storytelling and educate clients on products
- Achieve retail sales targets and contribute to boutique KPIs
- Develop and manage client relationships through clienteling and omnichannel services
- Use Dior tools and POS systems to register client data and drive loyalty
- Maintain boutique presentation merchandising and assist with inventory and cash handling
- Attend training and adhere to grooming and uniform standards
Requirements
- 1-2 years of retail experience preferably in luxury retail
- Proven track record in achieving sales and profitability
- Experience selling makeup fragrance and skincare
- Digital savvy with experience using POS and client tracking systems
- Proficient in Microsoft Office and related systems
- Able to work weekends holidays and evenings
- Ability to handle lift and move merchandise safely
- Spanish or Mandarin speaking skills highly preferred
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