Summary
The Boutique Coordinator supports the daily operation of a luxury jewelry boutique and helps deliver a refined client experience. The role coordinates appointments, inventory, client services, administrative tasks, and boutique events.
Responsibilities
- Welcome clients and support Sales Advisors with appointments, jewelry presentations, and VIP experiences.
- Coordinate boutique appointments, deliveries, repairs, orders, and service requests.
- Receive and ship inventory, conduct cycle counts and inventories, and maintain organized stockrooms and presentation areas.
- Manage boutique supplies, reports, schedules, sales documentation, and support for the Boutique Director.
- Assist with events, private viewings, high jewelry showcases, security schedules, and boutique opening and closing.
Requirements
- Two to four years of experience in luxury retail, fine jewelry, or hospitality in a client-centric role.
- Strong organization, multitasking, communication, and interpersonal skills, with discretion and a polished presence.
- Proficiency in Microsoft Office and familiarity with luxury retail systems; ERP and CRM experience is a plus.
- Understanding of luxury client expectations and white-glove service standards.
- Availability to work retail hours, including weekends and holidays; additional language fluency is a plus.
