Boutique Director

Summary

The Boutique Director leads the boutique as the ultimate leader and brand ambassador, building and developing a high performing team to deliver elevated client service and exceed performance targets. This role focuses on people leadership, coaching boutique leaders, driving sales through strategic initiatives, and representing the brand in the market.

Responsibilities

• Lead and inspire boutique staff to deliver an elevated client experience
• Coach and develop boutique leadership and empower teams to manage their responsibilities
• Develop and achieve business goals in partnership with the boutique team and Home Office
• Drive boutique performance using key performance indicators and continuous improvement
• Represent the brand in the local market through community involvement and partnerships
• Create a positive work environment fostering feedback, diversity, and teamwork
• Oversee boutique image and operational standards to ensure consistency and excellence
• Manage scheduling including late nights, weekends, and some holidays

Requirements

• Minimum 7 years of related experience
• Bachelor’s degree preferred
• Proven people leadership and team development skills
• Strong communication skills and passion for client experience
• Ability to lift 15 lbs
• Comfortable working in a fast paced and complex environment
• Willingness to work a flexible schedule including weekends and holidays