Boutique Director

Summary

The Boutique Director leads the boutique as its primary leader and brand ambassador. This role develops an exceptional team, delivers superior client service, and drives the boutique to exceed performance targets.

Responsibilities

• Coach and inspire boutique staff to deliver an elevated client experience.
• Develop boutique leaders and foster a respectful, collaborative culture of feedback and teamwork.
• Partner with the boutique team and Home Office to set and achieve business goals and increase sales.
• Use performance indicators to improve business results and represent the brand through community involvement, partnerships, and events.

Requirements

• At least 7 years of related experience.
• Bachelor's degree preferred.
• Strong communication, collaboration, and client experience skills.
• Passion for the brand, its history, products, and social and cultural initiatives.
• Ability to work in-store, lift 15 pounds, and maintain a flexible schedule that includes evenings, weekends, and some holidays.
• Foreign language skills preferred but not required.