Boutique Director - Costa Mesa

As a Boutique Director at Vacheron Constantin in Costa Mesa, you will lead and optimize boutique operations, driving sales performance and ensuring exceptional client service. You will act as an ambassador of the Maison, cultivating client relationships and maximizing the boutique's sales and profit potential.

• Achieve sales results, monitor KPIs, and maximize boutique profits.
• Develop and implement action plans to achieve sales targets.
• Build and maintain strong client relationships through exceptional service and CRM initiatives.
• Initiate and participate in PR events to enhance boutique presence.
• Coach, train, and motivate the boutique team to drive performance.
• Oversee and prepare reports, providing strategic analysis and action plans.
• Manage all operations in line with Maison’s policies and procedures.

• 4+ years of management experience in watches or high-value luxury products.
• Strong understanding of customer service needs and local market knowledge.
• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks with precision.
• Availability to work retail hours, including nights and weekends.