Boutique Director - La Jolla

Summary

The Boutique Director leads overall boutique operations including staff management, merchandise presentation, customer service and achievement of sales objectives. This role focuses on building and developing a motivated team, maintaining high operational and merchandising standards and collaborating with corporate teams. The position is responsible for opening in Spring 2026 and driving local business strategy.

Responsibilities

• Set individual sales goals for sales associates aligned with store objectives
• Develop associates sales techniques and ensure elevated levels of service
• Analyze sales reports and data to inform business strategies
• Ensure high levels of customer service and manage client communication and clienteling tools
• Oversee facility maintenance, presentation and cash control procedures
• Control store expenses and maintain budgets to reduce costs
• Monitor inventory movement, accuracy and adherence to shipping and receiving policies
• Implement merchandising directives and maintain visual merchandising standards
• Grow the client database through community networking and prospecting

Requirements

• Minimum of five years of retail experience preferably in the luxury market
• Minimum of three years of management or supervisory experience
• Demonstrated ability to achieve sales targets and manage store operations
• Excellent communication, organizational and interpersonal skills
• Strong computer skills including MS Office and inventory and database software
• Knowledge of loss prevention and risk management procedures
• Experience with visual merchandising and inventory planning