Boutique Director - Phipps Plaza

As a Boutique Director at Phipps Plaza, you will be an Ambassador of the Maison, responsible for leading and motivating the boutique team to drive sales performance and ensure outstanding client service. You will play a key role in the development and optimization of boutique operations, maximizing sales and profit potential.

• Drive boutique sales and performance.
• Lead customer relation management and provide exceptional customer service.
• Plan and participate in marketing and event activities for the boutique.
• Manage team development and oversee boutique reporting and operations.

• 4+ years of experience in a management role, preferably in watches or high-value luxury products.
• Strong understanding of customer service needs and priorities.
• Knowledge of the local market and excellent computer skills.
• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks with precision and attention to detail.
• Availability to work retail hours, including nights and weekends.