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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Boutique Manager - Ala Moana
Christian Dior
Christian Dior

Founded in 1946

Boutique Manager - Ala Moana

Type
Full time
Industry
Luxury Fashion
Location
Honolulu, HI
Category
Retail Store Management
Remote
Not Remote
Seniority
Manager

Jobs inner cover
Jobs inner cover

Summary

Christian Dior

Founded in 1946

Boutique Manager - Ala Moana

Type
Full time
Industry
Luxury Fashion
Location
Honolulu, HI
Category
Retail Store Management
Remote
Not Remote
Seniority
Manager

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As a Boutique Manager at Ala Moana, you will oversee all aspects of the boutique, including sales generation, store operations, and team and client development. You will lead the leadership team to achieve sales goals and ensure outstanding client service.

Responsibilities
  • Achieve annual boutique sales goals across all product categories.
  • Develop Sales Associates to exceed client development and individual sales goals.
  • Ensure outstanding client service at all times.
  • Conduct regular management meetings to review performance and develop business strategy.
  • Oversee staffing, scheduling, and compliance with payroll budgets.
  • Partner with HR for recruitment and hiring of sales and leadership team.
  • Manage payroll, expenses, and headcount to maintain operating budget.
  • Coordinate events with Corporate Office to increase boutique traffic and sales.
  • Develop product knowledge in coordination with Merchants and Training Team.
  • Ensure visual merchandising aligns with brand direction and campaigns.
  • Participate in in-store promotions, seasonal sales, and contests.
  • Report on product sell-through and client feedback to Merchandising Team.
  • Lead operational processes with Operations Manager to minimize stock loss and enhance customer service.
  • Ensure compliance with company policies and standards.
  • Review operational reports to ensure adherence to policies and manage profitability.
  • Conduct quarterly emergency procedures meetings and update emergency contact lists.
  • Problem solve and develop strategies to enhance service, efficiency, and productivity.
Requirements
  • 10+ years of boutique management experience.
  • Strong understanding of luxury fashion industry and clientele.
  • Ability to develop, motivate, and train leadership team and staff.
  • Effectively delegate tasks and follow-up with Department Managers.
  • Adjust priorities and manage time wisely in a fast-paced environment.
  • Strong interpersonal, communication, organization, and follow-through skills.
  • Work full-time schedule including nights, weekends, and holidays.
  • Travel as needed.
  • Operate all equipment necessary to perform the job.
  • Understand and apply all company policies and procedures.

We have summarized this job description for you, click apply to see more details from the employer.

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