Summary
Lead the Bal Harbour flagship boutique to drive sales, develop the team, and ensure exceptional client experiences while overseeing store operations, merchandising, inventory, and expense control to maximize profitability.
Responsibilities
- Achieve store sales and KPI targets set by senior management
- Lead by example performing all store functions with professionalism
- Motivate and develop the team to build strong client relationships through outreach and recruitment
- Oversee merchandising, inventory management, deliveries, and pricing
- Maintain store standards and a welcoming environment with strong service and product knowledge
- Manage schedules, payroll, commissions, and staffing including hires and approvals
- Collaborate with Retail Performance and Marketing on strategies and initiatives
- Report theft or suspicious activity and handle urgent store matters including alarms
- Provide market insights and partner with corporate teams on business decisions
Requirements
- 5-8 years of retail supervisory experience; luxury experience preferred
- Team oriented leader with strong interpersonal and networking skills
- Customer service expert with a client first mindset
- Strong verbal and written communication skills and proactive initiative
- Flexible schedule availability including weekends and holidays
- Experience training and evaluating sales staff and managing performance
- Proficiency in Word Excel and PowerPoint preferred
- Spanish language skills a plus
We have summarized this job description for you, click apply to see more details from the employer.
