Boutique Manager

As a Boutique Manager at IWC in Dallas, you will lead the boutique to achieve business objectives, drive sales, and implement an exceptional service culture. You will act as a brand ambassador, representing IWC values with each team member and client.

• Drive performance to consistently achieve sales targets and KPIs, maximizing business profitability.
• Analyze performance to identify business needs and develop action plans.
• Ensure perfect operations and compliance with Group & Brand guidelines.
• Foster a strong client-centric and service mindset among the team.
• Host events and activations to expand client reach.
• Identify and recruit new talents, leading a high-performing team.
• Conduct in-store training, coaching, and daily briefs.
• Host large events in the flagship store with partners and press.

• 5-7 years in retail management industry.
• Strong communication and interpersonal skills.
• Business-driven and analytical mindset.
• Ability to lead and manage a team.
• Strong skills in client experience and satisfaction.