Boutique Manager - Valley Fair

<p><strong>A TAG HEUER BOUTIQUE MANAGER IS…</strong></p>

<p><strong>…A PERFORMANCE-DRIVEN SALES EXPERT</strong></p>

<ul>

<li>Plays an <strong>active role on the sales floor</strong>, increasing boutique sales and achieving the objectives</li>

<li><strong>Analyzes</strong><strong> </strong>the<strong> </strong>store’s<strong> </strong><strong>retail</strong><strong> </strong><strong>performance</strong><strong> </strong><strong>KPIs</strong><strong> </strong>(traffic, conversion, sales in volume and value, ASP, mix of sales…), identifies <strong>business</strong> <strong>opportunities</strong> and establishes <strong>360° action</strong><strong> </strong><strong>plans</strong><strong> </strong>to tackle them</li>

<li>Stays<strong> updated </strong>on the <strong>watch industry </strong>and<strong> local market competitive environment</strong></li>

</ul>

<p><strong>… A TEAM LEADER</strong></p>

<ul>

<li>Sets <strong>individual</strong> and <strong>collective</strong> <strong>objectives</strong>, <strong>follows</strong> the <strong>performance</strong>, and <strong>realizes</strong> <strong>reviews </strong>of the team members</li>

<li><strong>Shadows</strong> and <strong>supports</strong> the team members on the floor, <strong>provides</strong> <strong>immediate</strong> <strong>feedback</strong>, <strong>develops</strong> <strong>them</strong> in their <strong>current roles</strong></li>

<li>Ensures team’s <strong>motivation</strong> and <strong>cohesion </strong>while promoting a <strong>positive, inclusive</strong> and <strong>supportive work environment</strong></li>

<li><strong>Identifies</strong> and <strong>hires</strong> new team members</li>

</ul>

<p><strong>… A TAG HEUER AMBASSADOR</strong></p>

<ul>

<li>Ensures an <strong>outstanding</strong> <strong>service</strong> is offered to all visitors in store</li>

<li><strong>Embodies</strong> the <strong>Tag</strong> <strong>Heuer’s</strong> <strong>brand</strong> <strong>values</strong> and <strong>acts</strong> as a <strong>passionate</strong> <strong>Brand</strong> <strong>Ambassador</strong> in and outside the boutique, especially at events</li>

<li><strong>Ensures </strong>that<strong> grooming</strong>, <strong>attitudes</strong>, and<strong> Visual Merchandising </strong>meet<strong> luxury standards </strong>and <strong>internal guidelines</strong></li>

<li><strong>Proactively networks </strong>and<strong> connects </strong>with<strong> local people of influence</strong></li>

</ul>

<p><strong>… A CLIENT DEVELOPMENT SPECIALIST</strong></p>

<ul>

<li>Leads the team to <strong>develop long-term relationships </strong>with clients</li>

<li><strong>Sets </strong>and<strong> follows collective </strong>and<strong> individual clienteling objectives</strong><strong> </strong>(number of outreaches, appointments, sales from appointments…)</li>

<li><strong>Ensures </strong>qualitative<strong> client data collection </strong>and <strong>leverages</strong> the <strong>data</strong> to address clients in a personally relevant way, capitalizing on all opportunities to grow the business</li>

<li><strong>Plans events </strong>in line with brand strategy and guidelines,<strong> coordinates all stakeholders </strong>and<strong> assesses </strong>the<strong> ROI</strong></li>

</ul>

<p><strong>… AN OPERATIONS EXCELLENCE SUPERVISOR</strong></p>

<ul>

<li>Oversees the<strong> </strong><strong>boutique operational processes</strong>, front and back, in line with internal guidelines:<strong> </strong>inventory, cash, security, store opening and closing, etc.</li>

<li>Ensures <strong>compliance</strong> with <strong>internal</strong> <strong>control</strong> <strong>policy</strong></li>

<li>Supervises the <strong>store expenses </strong>and <strong>maintenance</strong></li>

</ul>

<p> </p>

Employee benefits: At our Maison, we offer a generous and comprehensive benefits package including medical insurance, bonus or commission structure, paid time off, retail holiday pay, 401k, automatic employee contribution, employee assistance programs and more.

Equal Employment Opportunity

Our Company values diversity and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.

Pay is commensurate with experience: $120,000 - $145,000 base salary plus quarterly and annual bonus.

As an EDGE Certified organization, we are committed to creating a fair, equitable, and inclusive environment for all employees. Our ambition is to set industry standards and inspire our teams through an inclusive culture where every voice is heard and valued.

<p><span style="color: #ffffff;">#LI-TS1</span></p>