Boutique Manager - Woodbury

As a Boutique Manager at Montblanc Woodbury Commons, you will lead a dynamic team to drive sales and promote the Montblanc brand. Reporting to the VP of Retail, you will be responsible for achieving sales targets and ensuring the highest levels of customer service in a luxury retail environment.

• Achieve sales budget and diversification targets.
• Recruit, develop, and retain sales associates.
• Maximize sales potential by coaching sales associate behaviors on the sales floor and in the back room.
• Develop and review sales associate performance goals.
• Create annual business plans.
• Provide the highest levels of customer service to stimulate sales growth.
• Manage P & L including monitoring and controlling boutique business expenses to improve results.
• Ensure Loss Prevention policies and practices are being followed.

• 5+ years of retail management experience.
• Affinity for luxury goods; watches and jewelry experience is a strong plus.
• Demonstrated leadership abilities.
• Ability to manage a P&L.
• Strong clienteling skills.
• Strong floor management skills.
• Resourceful; problem solver.
• Strong communicator.
• High level of etiquette – business and social.
• Highly customer oriented, results driven, goal oriented.
• Ability to work open availability including nights, weekends, and holidays.
• Ability to lift up to 20lbs.
• Expert computer skills – Microsoft: Word, Excel, PowerPoint, Outlook.
• SAP knowledge preferred.
• CRM systems.