SummaryAs a Branch Security Officer at Tiffany in Scottsdale, you will play a crucial role in ensuring the safety and security of the store while supporting sales and service operations. You will work closely with the Senior Security Officer and Management to maintain a secure environment and provide exceptional customer service.
Responsibilities- Provide exceptional security and operations support to drive sales and service.
- Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations, and implement Incident Management Programs procedures.
- Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
- Carry out operations tasks including opening and closing procedures and assist with facilities repairs.
- Provide a positive Tiffany experience from beginning to end for each client and deepen the relationship with clients to drive lifetime dedication and spend.
- Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.
- Elevate in-store experience by consistently delivering memorable moments and demonstrating passion as a Tiffany brand ambassador during every customer interaction.
- Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
Requirements- High School Graduate.
- Basic computer skills.
- Ability to work retail store hours as necessary, including nights, weekends, and holidays.
- Authorization to work in the United States or in the country where the position is based.
- Experience in a retail/security environment preferred.
- 1-year prior experience in a security-related position.
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