Summary
Full-Time Brand Ambassadors deliver a personalized, customer-first shopping experience on the sales floor while supporting store performance and brand standards. This entry-level role focuses on client engagement, teamwork, and helping drive sales through both in-store and alternative purchasing channels.
Responsibilities
- Achieve sales and profit performance goals by driving customer engagement and using selling tools.
- Support execution of company and store initiatives, trainings, and merchandising standards.
- Engage clients through outreach, community initiatives, and networking to broaden customer base.
- Support alternative purchasing processes and digital tools (Gladly, Click to Zoom, JRNI, Ship to Home, QR codes, digital catalogs).
- Provide feedback to management on category opportunities and store performance.
- Maintain sales floor standards and ensure exceptional customer experience aligned to brand expectations.
Requirements
- Retail or similar high-volume specialty environment experience preferred.
- Strong communication and customer service skills with ability to build positive relationships.
- Ability to stand, walk, operate register, and maneuver around sales floor and stock areas for multiple hours.
- Must be able to lift and carry up to 30 lbs. and climb moderately as needed.
- Willingness to work a flexible schedule including days, evenings, weekends and potential travel.
- Planning, prioritization and time-management skills to support store productivity.
