Brand Ambassador - Las Americas

As a Brand Ambassador at Las Americas, you will be at the forefront of delivering a personalized and inspiring shopping experience that exceeds customer expectations. You will play a key role in driving sales and upholding the brand's standards of excellence, while being a potential candidate for future leadership roles within Ralph Lauren.

• Provide excellent customer service with a customer-first mindset.
• Meet or exceed individual sales objectives and KPIs.
• Collaborate with the team to achieve sales plans and uphold brand standards.
• Utilize the Polo Connect program to connect with customers.
• Demonstrate passion and knowledge of fashion and styling.
• Educate customers on programs, initiatives, and offerings.
• Assist with sizing and maintain store standards in fitting rooms.
• Complete opening and closing responsibilities and support operational activities.
• Participate in company trainings and initiatives.
• Provide feedback to management on product and category opportunities.
• Maintain store visual standards and support a positive work environment.

• Preferred retail experience in a high-volume or high-profile environment.
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor and perform physical tasks.
• Operate the register and work flexible schedules, including weekends and travel.
• Build and maintain positive relationships with customers and colleagues.