Brand Ambassador

As a Brand Ambassador at Montblanc in Dallas, you will focus on delivering high-quality omnichannel service, primarily through the e-boutique, to meet client needs and expectations. You will represent the Maison by promoting Montblanc's values and driving sales growth through corporate gifting initiatives and client outreach.

• Achieve individual sales goals and targets by identifying opportunities to build revenue and increase average invoice.
• Process merchandise orders initiated by phone and/or website, ensuring operational excellence in all channels.
• Develop client relationships by using internal outreach tools to track inquiries and capture customer data.
• Partner with the After Sales team to deliver on product and repair service needs.
• Monitor daily tracking tools and serve as a contact point for Medallia Surveys.

• Experience in eCommerce, especially in the luxury retail sector preferred.
• Proficiency with Microsoft Office and CRM tools like SAP and Salesforce.
• Knowledge and enthusiasm for the luxury brand market segment.
• Excellent verbal and written communication skills.
• Ability to multi-task and learn multiple applications and systems.