Summary
Full-Time Brand Ambassador focused on delivering a personalized and inspiring shopping experience that exceeds customer expectations. The role supports store initiatives, engages clients, and contributes to team training while representing brand values and promoting alternative shopping technologies.
Responsibilities
- Deliver sales and profit performance using key tools and resources to drive selling
- Support execution of company and store initiatives and maintain store standards
- Participate in and support team training to achieve business results
- Engage clients through outreach and creative engagement strategies
- Support alternative purchasing processes such as Gladly, Click to Zoom, JRNI, and Ship to Home
- Broaden product discovery using QR codes, digital catalogs, and virtual stores
- Provide ongoing feedback to management on successes, opportunities, and category needs
- Uphold company policies and contribute to a collaborative customer-centric environment
Requirements
- Retail or similar industry experience in a complex high-volume specialty environment preferred
- Effective communication skills with customers and store personnel
- Ability to operate register, stand, walk for multiple hours, and maneuver around sales floor
- Ability to lift up to 30 lbs and perform moderate climbing when required
- Flexible availability including days, evenings, weekends and possible travel or overnight shifts
- Proven track record of building and maintaining positive working relationships
- Planning and prioritization/time management skills
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