Brand Ambassador

Summary

Full-Time Brand Ambassador responsible for delivering a personalized and inspiring shopping experience that meets brand expectations. Acts as a customer-first representative who supports store initiatives, participates in team training, and helps drive sales performance. Role requires flexibility, strong communication, and a collaborative mindset to build customer relationships and support store execution.

Responsibilities

• Deliver sales and profit performance using key tools and resources
• Support store execution of company initiatives and maintain store standards
• Participate in team training to achieve business results
• Engage clients through creative outreach and community initiatives
• Support alternative purchasing processes such as Gladly and Ship to Home
• Broaden product discovery using QR codes digital catalogs and virtual tools
• Provide feedback to management on successes opportunities and category needs
• Operate register maintain productivity and uphold company policies
• Engage in networking and talent sourcing activities

Requirements

• Retail or similar industry experience in a high-volume specialty environment preferred
• Ability to effectively communicate with customers and store personnel
• Ability to stand walk and move for multiple hours and lift up to 30 lbs
• Ability to operate register and maneuver around sales floor stock and dressing rooms
• Willingness to work a flexible schedule including days evenings weekends and potential travel
• Proven track record building and maintaining positive working relationships
• Planning prioritization and time management skills