Summary
Provide a personalized and inspiring shopping experience with a customer first mindset, supporting sales goals and representing the brand through excellent service, product knowledge, and adherence to store standards. This entry level retail role supports store operations and can lead to future leadership opportunities.
Responsibilities
- Deliver excellent customer service and prioritize the customer experience.
- Meet or exceed individual sales KPIs such as sales per hour and data capture.
- Contribute to monthly and annual sales plans and uphold brand policies and procedures.
- Engage customers with loyalty programs and educate them on available programs and offerings.
- Assist customers in fitting rooms and maintain store presentation and standards.
- Support operational tasks including floor sets and replenishment.
- Complete opening and closing duties and participate in company trainings.
- Provide product feedback to management and help maintain visual merchandising standards.
- Foster a professional inclusive team environment and collaborate with colleagues.
Requirements
- Retail or similar high volume customer service experience preferred.
- Effective communication skills with customers and store personnel.
- Ability to stand, walk, move, and operate a register for extended periods.
- Ability to lift up to 30 lbs and perform moderate physical tasks.
- Willingness to work a flexible schedule including days evenings weekends and possible travel.
- Ability to maneuver the sales floor stock areas and maintain store standards.
- Capability to complete training and adhere to company policies and procedures.
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