Summary
Brand Ambassador responsible for delivering a personalized and inspiring customer experience while supporting sales objectives and store standards. This entry level retail role emphasizes customer service, fashion knowledge, and teamwork to drive performance and uphold brand presentation.
Responsibilities
- Provide excellent customer service with a customer first mindset.
- Meet or exceed individual KPIs such as sales per hour and data capture.
- Contribute to monthly, quarterly, and annual sales plans through teamwork.
- Engage customers using the Polo Connect program and educate them on offerings.
- Assist customers in fitting rooms and maintain store standards.
- Support operational tasks including floor sets and replenishment.
- Complete opening and closing responsibilities and maintain BOH processes.
- Participate in company trainings on product, process, and compliance.
- Provide feedback to management on product and category opportunities.
Requirements
- Retail or similar industry experience preferred.
- Effective communication skills with customers and store personnel.
- Ability to operate register and stand or walk for multiple hours.
- Ability to lift up to 30 lbs and maneuver around sales floor and back of house.
- Willingness to work a flexible schedule including days evenings and weekends.
- Ability to build and maintain positive working relationships.
- Commitment to uphold store visual standards and company policies.
We have summarized this job description for you, click apply to see more details from the employer.
