Summary
Full-Time Brand Ambassador focused on delivering a personalized and inspiring shopping experience that exceeds customer expectations. The role supports store initiatives, engages clients through various shopping channels and technologies, and acts as an entry point for future leadership opportunities.
Responsibilities
- Deliver sales and profit performance using key tools and resources to drive selling
- Support execution of company and store initiatives and participate in team training
- Engage clients through creative outreach and community initiatives
- Support alternative purchasing processes such as Gladly, Click to Zoom, JRNI, and Ship to Home
- Broaden product discovery using QR codes, digital catalogs, and virtual stores
- Maintain sales floor and store standards and uphold company policies
- Provide feedback to management on successes, opportunities, and category needs
- Support a collaborative environment centered on the customer experience
Requirements
- Retail or similar industry experience in a high-volume or specialty environment preferred
- Ability to communicate effectively with customers and store personnel
- Ability to operate register, stand, move, and walk for multiple hours
- Ability to lift and climb up to 30 lbs and maneuver around sales floor and stock areas
- Flexible availability including days, evenings, weekends and potential travel
- Proven track record of building and maintaining positive working relationships
- Planning and prioritization and time management skills
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