SummaryAs a Brand Ambassador at Ralph Lauren in Grapevine, you will be passionate about providing a personalized and inspiring shopping experience that exceeds customer expectations. You will be a team player with a customer-first mindset, exemplifying inclusivity and resourcefulness.
Responsibilities- Provide excellent customer service with a customer-first mindset.
- Meet or exceed individual sales objectives and KPIs.
- Collaborate with the team to achieve sales plans and uphold brand standards.
- Connect with customers using the Polo Connect program.
- Educate customers on programs, initiatives, and offerings.
- Assist in fitting rooms and maintain store standards.
- Support operational activities like floor sets and replenishment.
- Participate in company trainings and initiatives.
- Provide feedback to management on product and category opportunities.
- Maintain store visual standards and uphold company policies.
Requirements- Retail experience in a high-volume or high-profile environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and lift up to 30 lbs.
- Operate the register and stand for multiple hours.
- Flexible schedule including day, evening, weekends, and overnight shifts.
- Build and maintain positive relationships with customers and co-workers.
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