Brand Ambassador

As a Brand Ambassador at Ralph Lauren in Grapevine, you will be passionate about providing a personalized and inspiring shopping experience that exceeds customer expectations. You will be a team player with a customer-first mindset, exemplifying inclusivity and resourcefulness.

• Provide excellent customer service with a customer-first mindset.
• Meet or exceed individual sales objectives and KPIs.
• Collaborate with the team to achieve sales plans and uphold brand standards.
• Connect with customers using the Polo Connect program.
• Educate customers on programs, initiatives, and offerings.
• Assist in fitting rooms and maintain store standards.
• Support operational activities like floor sets and replenishment.
• Participate in company trainings and initiatives.
• Provide feedback to management on product and category opportunities.
• Maintain store visual standards and uphold company policies.

• Retail experience in a high-volume or high-profile environment preferred.
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor and lift up to 30 lbs.
• Operate the register and stand for multiple hours.
• Flexible schedule including day, evening, weekends, and overnight shifts.
• Build and maintain positive relationships with customers and co-workers.