Summary
Provide a customer first personalized and inspiring shopping experience while supporting store operations and brand standards. Act as an entry point for future leadership by meeting sales objectives, upholding visual and operational standards, and contributing to an inclusive team environment.
Responsibilities
- Deliver excellent customer service with a customer first mindset.
- Meet or exceed individual KPI such as sales per hour and data capture.
- Support achievement of sales plans and collaborate with the team on brand policies and procedures.
- Assist customers in fitting rooms including sizing and maintaining store standards.
- Execute operational tasks including floor sets and replenishment.
- Maintain store visual standards following company guidelines.
- Complete opening and closing responsibilities and uphold store policies.
- Participate in company trainings on product, process and talent development.
- Provide feedback to management on product and category opportunities.
Requirements
- Retail or related industry experience in a high volume environment preferred.
- Ability to communicate effectively with customers and store personnel.
- Ability to stand, move and walk for multiple hours and operate the register.
- Ability to lift up to 30 lbs and maneuver around sales floor and stock areas.
- Willingness to work a flexible schedule including days evenings weekends and possible travel.
- Ability to build and maintain positive working relationships with customers and co workers.
- Capability to balance tasks while prioritizing the customer experience.
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