Summary
Full-Time Brand Ambassadors at Ralph Lauren are dedicated to providing a personalized and inspiring shopping experience that exceeds customer expectations. They embody a customer-first mindset, are team players, and represent the entry point for future leadership roles within the company.
Responsibilities
- Understand and deliver sales and profit performance, utilizing key tools and resources.
- Support the store in executing company initiatives.
- Participate in team training to achieve business results.
- Engage creatively with clients and expand the client base.
- Represent the ideal customer experience in-store.
- Support the company and store vision aligned with RL Brand expectations.
- Engage in store client initiatives and community outreach.
- Uphold RL core values and embrace new technology.
- Support a collaborative environment with the customer at its core.
- Engage in networking and talent sourcing.
- Provide ongoing feedback to management.
- Support alternative purchasing processes and broaden customer product discovery.
- Maintain exceptional productivity standards.
- Uphold all company policies and procedures.
Requirements
- Retail or similar industry experience in a high-volume or high-profile environment preferred.
- Effective communication skills.
- Ability to maneuver around the sales floor and handle merchandise up to 30 lbs.
- Flexible schedule availability including evenings, weekends, and occasional overnight shifts.
- Proven track record of success in building positive relationships with customers, management, and co-workers.
- Strong planning, prioritization, and time management skills.
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