Brand Ambassador

Summary

The Brand Ambassador delivers a personalized, inspiring shopping experience and supports store sales and profit performance. This customer-focused role contributes to company initiatives, client engagement, and consistent store execution.

Responsibilities

• Deliver an exceptional customer experience aligned with brand standards.
• Support sales goals, company initiatives, team training, and client development efforts.
• Use digital tools and alternative purchasing options to improve product discovery and accessibility.
• Maintain sales floor and store standards, follow company policies, and share feedback with management.
• Participate in community outreach, talent networking, and collaborative store activities.

Requirements

• Retail or similar experience in a complex, high-volume, or high-profile specialty environment is preferred.
• Communicate effectively and build positive relationships with customers, management, and coworkers.
• Demonstrate planning, prioritization, and time-management skills.
• Operate registers and remain standing, moving, and walking for extended periods.
• Lift or climb up to 30 pounds and work a flexible schedule, including days, evenings, weekends, and possible overnight shifts.