Brand Ambassador

As a Brand Ambassador at Ralph Lauren in Locust Grove, you will be passionate about providing a personalized and inspiring shopping experience that exceeds customer expectations. You will be a team player who exemplifies inclusivity and is curious and resourceful, serving as the entry point for future leadership roles within Ralph Lauren.

• Understand and deliver sales and profit performance, utilizing key tools and resources to drive selling.
• Support the store in executing company initiatives and participate in team training to achieve business results.
• Engage clients creatively and broaden the client base through innovative approaches.
• Represent customer experience expectations in-store and deliver a consistent experience aligned with RL Brand expectations.
• Engage in store client initiatives and community outreach, championing RL core values.
• Embrace RL "More ways to shop" and new technology, supporting a collaborative environment centered on the customer.
• Provide ongoing feedback to management on successes and opportunities.
• Strengthen customer connectivity with alternative paths to purchase and broaden customer accessibility to product discovery.
• Maintain exceptional productivity standards through store execution and uphold all company policies and procedures.

• Retail experience or similar industry experience in a complex, high-volume, or high-profile specialty environment preferred.
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move, and walk for multiple hours.
• Flexible schedule to meet business needs, including day, evening, weekends, and possibly overnight shifts and travel.
• Proven track record of success with strong planning, prioritization, and time management skills.