Summary
Full time Brand Ambassador responsible for delivering a personalized and inspiring shopping experience that exceeds customer expectations. The role supports store initiatives, participates in team training, embraces technology and alternative purchasing methods, and represents the brand in client engagement and community outreach.
Responsibilities
- Deliver sales and profit performance using key tools and resources to drive selling
- Support execution of company and store initiatives and maintain store standards
- Participate in team training and provide ongoing feedback to management
- Engage clients through outreach and creative engagement strategies
- Support alternative purchasing processes including Gladly, Click to Zoom, JRNI, and Ship to Home
- Broaden product discovery using QR codes, digital catalogs, and virtual stores
- Maintain productivity through effective store execution and merchandising
- Engage in networking and talent sourcing to strengthen the team
Requirements
- Retail or similar industry experience in a high-volume specialty environment preferred
- Effective communication skills with customers and store personnel
- Ability to operate register and stand, move, and walk for multiple hours
- Ability to lift up to 30 lbs and maneuver around the sales floor and stock areas
- Flexible availability including days, evenings, weekends and potential travel
- Proven ability to build and maintain positive working relationships
- Planning and prioritization and time management skills
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