Brand Ambassador

As a Brand Ambassador at Ralph Lauren in Napa, you will embody a customer-first mindset, delivering a personalized and inspiring shopping experience that exceeds expectations. This role is an entry point for future leadership opportunities within the company, where you can begin to write your next great chapter.

• Drive business day-to-day and achieve sales goals.
• Focus on the customer in all decisions and support company initiatives.
• Participate in team training to execute business results.
• Utilize "More Ways to Shop" to drive business results and support new technology.
• Deliver a consistent experience aligned with RL Brand expectations.
• Engage in networking to build clientele and provide feedback to management.
• Support alternative purchasing processes and broaden customer accessibility to product discovery.
• Ensure sales floor and store standards are met at all times.

• Retail experience or similar industry experience preferred.
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor and work with chemicals.
• Operate the register and stand, move, and walk for multiple hours.
• Work a flexible schedule, including day, evening, weekends, and possibly overnight shifts and travel.
• Build and maintain positive working relationships with customers, management, and co-workers.