Summary
Part-time Brand Ambassador focused on delivering a personalized and inspiring shopping experience while supporting store standards and sales objectives. The role emphasizes customer service, product knowledge, and teamwork to drive performance and foster positive customer relationships.
Responsibilities
- Provide excellent customer service with a customer first mindset.
- Meet or exceed individual KPIs such as sales per hour and data capture.
- Support monthly, quarterly, and annual sales plans and uphold brand policies.
- Connect customers to loyalty programs and educate them on offerings.
- Assist customers in fitting rooms and maintain store standards.
- Support operational tasks including floor sets and replenishment.
- Complete opening and closing responsibilities and maintain BOH processes.
- Participate in company trainings on product, process, and talent development.
- Provide feedback to management on product and category opportunities.
Requirements
- Retail or similar industry experience preferred.
- Effective communication with customers and store personnel.
- Ability to stand, move, and walk for multiple hours and operate a register.
- Ability to lift up to 30 lbs and perform physical tasks on the sales floor and stock areas.
- Willingness to work a flexible schedule including days, evenings, weekends and possible travel.
- Ability to build and maintain positive working relationships with customers and co-workers.
- Commitment to uphold store visual standards and company policies.
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