SummaryAs a Brand Ambassador, you will embody a customer-first mindset, delivering a personalized and inspiring shopping experience that exceeds expectations. This role is an entry point for future leadership opportunities within Ralph Lauren, where you can begin to write your next great chapter.
Responsibilities- Understand and deliver sales and profit performance, utilizing key tools and resources to drive selling.
- Support the store in executing company initiatives and participate in team training to achieve business results.
- Engage clients creatively and expand the client base through innovative outreach.
- Represent the customer experience expectations in-store and deliver a consistent experience aligned with RL Brand expectations.
- Participate in store client initiatives and community outreach, championing RL core values.
- Embrace RL "More ways to shop" and new technology, supporting a collaborative environment with the customer at its core.
- Provide ongoing feedback to management on successes and opportunities, strengthening customer connectivity through alternative purchasing processes.
- Maintain exceptional productivity standards and uphold all company policies and procedures.
Requirements- Retail experience or similar industry experience in a complex, high-volume, or high-profile specialty environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work with chemicals, lift/climb up to 30 lbs., and climb moderately.
- Ability to operate the register, stand, move, and walk for multiple hours.
- Flexible schedule to meet business needs, including day, evening, weekends, and possibly overnight shifts and travel.
- Proven track record of success with the ability to build and maintain positive working relationships.
- Strong planning, prioritization, and time management skills.
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