Brand Ambassador

Summary

Full-Time Brand Ambassador responsible for delivering a personalized and inspiring shopping experience that exceeds customer expectations. Acts as an entry point for future leadership roles by supporting store initiatives, promoting brand values, and engaging with clients and the community. Works collaboratively with the team to drive sales and maintain store standards while embracing new technologies and alternative purchase methods.

Responsibilities

• Deliver sales and profit performance using key tools and resources to drive selling
• Support execution of company and store initiatives and participate in team training
• Engage clients through outreach, networking, and creative client engagement strategies
• Provide consistent brand aligned customer experiences and support store vision
• Support alternative purchasing processes including Gladly, Click to Zoom, JRNI, and Ship to Home
• Broaden product discovery using QR codes, digital catalogs, and virtual stores
• Maintain sales floor and store standards and ensure productivity through store execution
• Provide ongoing feedback to management on successes, opportunities, and category needs

Requirements

• Retail or similar high-volume specialty environment experience preferred
• Ability to effectively communicate with customers and store personnel
• Ability to operate register, stand, move, and walk for multiple hours and lift up to 30 lbs
• Ability to work a flexible schedule including days, evenings, weekends and possible travel
• Planning and prioritization and time management skills
• Willingness to support company policies and uphold brand values