SummaryAs a Brand Ambassador, you will be the face of our brand, providing a personalized and inspiring shopping experience that exceeds customer expectations. You will play a key role in driving sales and maintaining store standards, while being a part of a dynamic and inclusive team.
Responsibilities- Provide excellent customer service with a customer-first mindset.
- Meet or exceed individual sales targets and KPIs.
- Collaborate with the team to achieve sales plans and uphold brand standards.
- Utilize the Polo Connect program to connect with customers.
- Demonstrate passion and knowledge of fashion and styling.
- Educate customers on programs, initiatives, and offerings.
- Assist customers in fitting rooms and maintain store standards.
- Support operational activities such as floor sets and replenishment.
- Participate in company trainings and initiatives.
- Provide feedback to management on product and category opportunities.
- Maintain store visual standards and uphold company policies.
- Foster a professional and positive work environment.
Requirements- Retail experience in a high-volume or high-profile environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and perform physical tasks.
- Operate the register and work flexible schedules, including nights and weekends.
- Build and maintain positive relationships with customers and colleagues.
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