Summary
Provide personalized and inspiring customer service on the sales floor to deliver an exceptional shopping experience. Support sales objectives and store operations while embodying brand standards and contributing to a welcoming team environment. This entry level retail role supports career progression into leadership within the company.
Responsibilities
- Deliver excellent customer service with a customer first mindset.
- Meet or exceed individual sales KPIs such as sales per hour and data capture.
- Support monthly, quarterly, and annual sales plans through teamwork and adherence to policies.
- Assist customers in fitting rooms and maintain store standards.
- Perform operational tasks including floor sets and replenishment.
- Maintain visual standards and implement merchandising guidelines.
- Participate in company training on product, processes, and compliance.
- Provide feedback to management on product and category opportunities.
- Support a cohesive and inclusive team environment.
Requirements
- Retail or similar industry experience preferred.
- Effective communication skills with customers and staff.
- Ability to stand, walk, and work on the sales floor for multiple hours.
- Capable of lifting up to 30 lbs and performing stockroom tasks.
- Ability to operate a cash register and related point of sale systems.
- Willingness to work a flexible schedule including evenings and weekends.
- Ability to prioritize tasks while maintaining customer experience.
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