SummaryAs a Brand Ambassador, you will embody a customer-first mindset, delivering personalized and inspiring shopping experiences that exceed expectations. You will be a team player, curious, resourceful, and inclusive, serving as the entry point for future leadership roles within Ralph Lauren.
Responsibilities- Understand and deliver sales and profit performance using key tools and resources.
- Support the store in executing company initiatives and participate in team training.
- Engage clients creatively and expand the client base.
- Represent customer experience expectations in-store and deliver consistent experiences aligned with RL Brand expectations.
- Participate in store client initiatives and community outreach.
- Embrace RL "More ways to shop" and new technology.
- Support a collaborative environment centered on the customer.
- Engage in networking and sourcing talent.
- Provide ongoing feedback to management on successes and opportunities.
- Strengthen customer connectivity with alternative purchasing processes.
- Broaden customer accessibility to product discovery through digital means.
- Maintain exceptional productivity standards and uphold company policies.
Requirements- Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and handle physical tasks.
- Ability to operate the register and work flexible schedules, including evenings and weekends.
- Proven track record of success in building positive working relationships.
- Strong planning, prioritization, and time management skills.
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