SummaryAs a Brand Ambassador at Ralph Lauren in Smithfield, you will have a customer-first mindset and be passionate about providing a personalized and inspiring shopping experience that exceeds customer expectations. This role is an entry point for future leadership positions within Ralph Lauren, where you can begin to write your next great chapter.
Responsibilities- Drive business day-to-day and achieve daily, weekly, and monthly sales goals.
- Focus on the customer at the core of all decisions and support company initiatives.
- Participate in team training to execute business results and utilize "More Ways to Shop" to drive business results.
- Deliver a consistent experience aligned with RL Brand expectations and support the company and store vision.
- Engage in networking to build a clientele and provide ongoing feedback to management on successes and opportunities.
- Strengthen customer connectivity with alternative paths to purchase and broaden customer accessibility to product discovery.
- Ensure sales floor and all store standards are met at all times.
Requirements- Retail experience or similar industry experience in a complex, high-volume, or high-profile specialty environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
- Ability to operate the register, stand, move, and walk for multiple hours.
- Flexible schedule to meet the needs of the business, including day, evening, weekends, and possibly overnight shifts and travel.
- Ability to build and maintain positive working relationships with customers, management, and co-workers.
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