Brand Ambassador

As a Brand Ambassador at Ralph Lauren in Somerville, you will be at the forefront of delivering a personalized and inspiring shopping experience. You will play a key role in driving sales and ensuring customer satisfaction, while embodying the company's values of inclusivity and excellence.

• Provide excellent customer service with a customer-first mindset.
• Meet or exceed individual sales objectives and KPIs.
• Collaborate with the team to achieve sales plans and uphold brand standards.
• Utilize the Polo Connect program to engage customers.
• Educate customers on programs, initiatives, and offerings.
• Assist in fitting rooms and maintain store standards.
• Support operational activities such as floor sets and replenishment.
• Participate in company trainings and initiatives.
• Provide feedback to management on product and category opportunities.
• Maintain visual standards and uphold company policies.

• Retail experience in a high-volume environment preferred.
• Effective communication skills with customers and staff.
• Ability to maneuver around the store and handle physical tasks.
• Flexible schedule availability, including nights and weekends.
• Ability to build positive relationships with customers and team members.