Summary
Provide personalized and inspiring customer service on the sales floor, helping achieve sales objectives while maintaining store standards and representing the brand. This entry level retail role supports customer interactions, visual standards, and operational tasks and can lead to future leadership opportunities.
Responsibilities
- Deliver excellent customer service with a customer first mindset.
- Meet or exceed individual KPIs such as sales per hour and data capture.
- Support sales plans by upholding brand policies and collaborating with the team.
- Connect customers to loyalty programs and educate them on offerings and initiatives.
- Assist customers in fitting rooms and maintain store standards.
- Perform opening and closing duties and support floor sets and replenishment.
- Maintain store visual standards using company guidelines.
- Participate in required trainings and provide product feedback to management.
Requirements
- Retail or similar industry experience preferred.
- Strong communication skills with customers and store personnel.
- Ability to stand, walk, and operate the register for extended periods.
- Ability to lift up to 30 lbs and perform physical tasks on the sales floor and back of house.
- Flexible availability including days, evenings, weekends and occasional travel.
- Ability to build and maintain positive working relationships.
- Willingness to participate in training and follow company policies and procedures.
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