Brand Ambassador

Summary

Provide personalized and inspiring customer service on the sales floor, helping achieve sales objectives while upholding brand standards and delivering an excellent shopping experience. This entry level retail role supports store operations and can lead to future leadership opportunities.

Responsibilities

• Deliver excellent customer service with a customer first mindset.
• Meet or exceed individual sales KPIs such as sales per hour and data capture.
• Support achievement of monthly and quarterly sales plans through teamwork.
• Assist customers with sizing and fitting room service.
• Maintain store standards on the sales floor and back of house including opening and closing tasks.
• Support floor sets, replenishment, and visual standards.
• Participate in company trainings on product, process, and compliance.
• Provide product feedback and collaborate with management and colleagues.

Requirements

• Retail or similar industry experience preferred.
• Strong customer communication skills.
• Ability to stand, walk, and operate register for multiple hours.
• Ability to lift up to 30 lbs and perform physical stock tasks.
• Flexible availability including days, evenings, weekends and possible travel.
• Ability to build and maintain positive working relationships.
• Willingness to follow company policies and maintain a professional work environment.