Summary
Provide personalized and inspiring customer experiences while supporting store operations and visual standards. Serve as an entry point for future leadership by meeting sales objectives and exemplifying inclusivity and teamwork.
Responsibilities
- Deliver excellent customer service with a customer first mindset.
- Meet or exceed individual KPI such as sales per hour and data capture.
- Contribute to monthly, quarterly, and annual sales plans through team collaboration.
- Support fitting room assistance and maintain store standards on the sales floor and back of house.
- Perform operational tasks including floor sets and replenishment.
- Complete opening and closing responsibilities and follow store policies and procedures.
- Maintain store visual standards using company guidelines.
- Participate in company trainings on product, process, and talent development.
- Provide feedback to management on product and category opportunities.
Requirements
- Retail or similar industry experience preferred.
- Effective communication skills with customers and store personnel.
- Ability to operate register and stand or walk for multiple hours.
- Ability to lift up to 30 lbs and maneuver around sales floor and back areas.
- Willingness to work a flexible schedule including days, evenings, weekends and possible travel.
- Ability to build and maintain positive working relationships with team and customers.
- Ability to prioritize tasks while maintaining the customer experience.
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