Summary
Provide a personalized and inspiring shopping experience with a customer first mindset while supporting store operations and standards. This entry level retail role focuses on sales performance, product knowledge, and teamwork to drive the brand experience and develop future leadership potential.
Responsibilities
- Deliver excellent customer service and prioritize the customer experience.
- Meet or exceed individual sales KPIs such as sales per hour and data capture.
- Support monthly and quarterly sales plans through collaboration with the team.
- Engage customers with loyalty programs and educate them on products and offerings.
- Assist customers in fitting rooms and maintain store standards.
- Perform opening and closing duties and maintain back of house processes.
- Support floor sets, replenishment, and visual merchandising standards.
- Participate in company trainings on product, process, and compliance.
- Provide feedback to management on product and category opportunities.
Requirements
- Retail or similar industry experience preferred.
- Strong communication skills with customers and store personnel.
- Ability to operate register and stand or walk for multiple hours.
- Ability to lift up to 30 lbs and maneuver around sales floor and stock areas.
- Willingness to work a flexible schedule including days, evenings, weekends and occasional travel.
- Ability to build and maintain positive working relationships with team and management.
- Comfort participating in company training and upholding store policies and procedures.
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