Summary
Seasonal Brand Ambassador providing personalized customer service to deliver an inspiring shopping experience and support store performance. Role focuses on driving sales, maintaining store standards, and representing brand initiatives while supporting team goals and development.
Responsibilities
- Deliver excellent customer service with a customer first mindset.
- Meet or exceed individual sales KPIs and utilize tools to drive performance.
- Contribute to achieving sales plans and uphold brand policies and procedures.
- Engage customers through loyalty programs and product knowledge.
- Assist customers in fitting rooms and maintain store standards.
- Support operational tasks including floor sets and replenishment.
- Complete opening and closing responsibilities and maintain visual standards.
- Participate in company trainings and provide product feedback to management.
- Foster a positive, inclusive team environment.
Requirements
- Retail or similar industry experience preferred.
- Effective communication skills with customers and store personnel.
- Ability to stand, walk, and maneuver on the sales floor for multiple hours.
- Ability to lift up to 30 lbs and perform moderate climbing.
- Ability to operate register and perform back of house tasks.
- Flexible availability including days, evenings, weekends and possible travel.
- Ability to build and maintain positive working relationships.
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