Summary
Provide exceptional customer service and deliver a personalized, inspiring shopping experience while supporting store standards and sales objectives. This entry level retail role focuses on customer engagement, product knowledge, styling, and contributing to team performance and visual standards.
Responsibilities
- Greet and assist customers with a customer first mindset.
- Meet or exceed individual sales KPIs and utilize tools to drive performance.
- Support monthly, quarterly, and annual sales plans through teamwork.
- Connect customers to loyalty programs and educate on offerings.
- Assist customers in fitting rooms and maintain store standards.
- Complete opening and closing duties and maintain back of house processes.
- Support floor sets, replenishment, and other operational activities.
- Participate in company trainings on product, process, and development.
- Maintain store visual standards following company guidelines.
Requirements
- Retail or similar high-volume environment experience preferred.
- Effective verbal communication with customers and team members.
- Ability to stand, walk, and operate a register for extended periods.
- Ability to lift up to 30 lbs and maneuver around stock and dressing rooms.
- Flexibility to work days, evenings, weekends and occasional travel.
- Ability to build and maintain positive working relationships.
- Willingness to complete required trainings and follow company policies.
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