Summary
Full-Time Brand Ambassador responsible for delivering a personalized and inspiring shopping experience that exceeds customer expectations. Role focuses on sales performance, supporting store initiatives, engaging clients and community outreach, and representing the brand with professionalism and inclusivity.
Responsibilities
- Deliver sales and profit performance using key tools and resources to drive selling
- Support execution of company and store initiatives and maintain store standards
- Participate in team training to achieve business results
- Engage clients through creative outreach and community initiatives
- Support alternative purchasing processes such as Gladly, Click to Zoom, JRNI, and Ship to Home
- Broaden product discovery using QR codes, digital catalogs, and virtual stores
- Provide ongoing feedback to management on successes and opportunities
- Uphold company policies and contribute to a collaborative customer centric environment
- Assist with networking and sourcing talent
Requirements
- Retail or similar industry experience in a high volume or specialty environment preferred
- Ability to effectively communicate with customers and store personnel
- Ability to operate register and remain standing, walking and moving for multiple hours
- Ability to lift up to 30 lbs and maneuver around sales floor and stock areas
- Flexible availability including days, evenings, weekends and occasional travel or overnight shifts
- Proven track record of building positive relationships with customers and coworkers
- Planning and prioritization and time management skills
- Willingness to learn and embrace new technologies and shopping methods
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