Brand Specialist

As a Brand Specialist at Harry Rosen in Vancouver, you will lead the Tom Ford brand, focusing on achieving sales goals and developing a clientele that values superior service. You will be responsible for delivering product knowledge training and building relationships with customers to create repeat clientele.

• Lead by example to achieve sales goals and manage the designer brand/department.
• Deliver product knowledge training to Advisors and develop brand image.
• Engage in personal sales and holistic selling in-store.
• Prepare for appointments and client meetings to strategize merchandise presentation.
• Communicate with buying and visual teams to ensure brand representation.
• Participate in and coordinate Trunk Shows.
• Inspire repeat exceptional customer experiences through consistent training.
• Focus on team building to achieve financial goals.

• Minimum of 2 years of retail experience, preferably in a luxury environment.
• Experience in menswear retail, including sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure.
• Passion for creating exceptional customer service experiences both online and in-store.
• Interest in technology and using tech innovations to support customer service.
• Ability to work effectively as part of a team.