CRM/VIC Intern

As a CRM/VIC Intern at Loro Piana in New York, you will support the VIC and CRM departments in creating and monitoring multi-channel customer outreach programs. You will participate in the organization and rollout of VIC events and assist the retail teams in achieving global VIC and CRM priorities.

• Support the identification of guests and VICs to be targeted for different initiatives.
• Assist in the organization and execution of VIC initiatives and events.
• Build key CRM reports to gather insights and monitor retail performance.
• Support acquisition and retention strategies to expand the client database.
• Assist with store trainings for CRM and VIC topics.

• Bachelor’s or Master’s degree (completed or in progress) with a focus on quantitative fields preferred.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Excellent organizational and time-management skills.
• Attention to detail and high level of precision.
• Strong oral and written communication skills.
• Curious, self-motivated thinker.