Cash Office And Customer Service Associate - Chestnut Hill

Summary

The Cash Office and Customer Service Associate is responsible for managing cash office operations and delivering exceptional customer service at the Chestnut Hill location. This role supports financial reconciliation, store administrative tasks, and assists customers with inquiries and transactions to maintain a smooth retail experience.

Responsibilities

• Process cash deposits and reconcile daily cash reports
• Maintain accurate records of financial transactions
• Assist customers with purchases returns and inquiries
• Support opening and closing store cash procedures
• Coordinate with store management on discrepancies and resolutions
• Handle customer service escalations professionally
• Prepare bank deposits and related documentation

Requirements

• Previous cash handling or cash office experience preferred
• Strong attention to detail and numerical accuracy
• Excellent customer service and communication skills
• Ability to maintain confidentiality with financial information
• Basic computer skills and familiarity with point of sale systems